Persons at VŠPP

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prof. Ing. Růžena Petříková, CSc.
Identification number: 20028
University e-mail: petrikovar [at] is.vspp.cz
 
Učitelka - Katedra marketingu (VŠPP)

     Lesson     Supervised theses
     
Basic information

Basic information about a final thesis

Type of thesis:
Diploma thesis
Thesis title:Recertification process according to ISO 9001:2016 at Profiprojekt s.r.o.
Written by (author):
Department:
Thesis supervisor:
Opponent:
Final thesis progress:
Final thesis was successfully defended.


Additional information

Additional information about the final thesis follows. Click on the language link to display the information in the desired language.

Language of final thesis:
Czech

Czech        English

Title of the thesis:
Recertification process according to ISO 9001:2016 at Profiprojekt s.r.o.
Summary:
This diploma thesis deals with the implementation of the updated version of ČSN (Czech Technical Norm) EN ISO 9001:2016 into the existing quality management system at Profiprojekt s.r.o. The objective of this diploma thesis is to compare ČSN EN ISO 9001:2009 and ČSN EN ISO 9001:2016, to describe the significant differences and new requirements followed by a proposal of an updated quality management system pursuant to the new norm. The theoretical part provides a brief overview of quality and the current concept of the quality management system. It describes the implementation of the quality management system into the organization pursuant to norms based on the 9000 series and the subsequent auditing and certification process, including its individual stages. The practical part describes the examined company and analyzes its current quality management system. The practical part also analyzes the results of the audit, including an analysis of the customer satisfaction questionnaire. The conclusion proposes an amendment of the existing quality management system. The result is presented to an external auditor for verification.
Key words:
management, QMS, ISO 9001:2016

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Parts of thesis with postponed release:

Final thesis (final thesis appendices) unlimited
Reviews for final thesis unlimited

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